The delivery Items are delivered to the address given by the customer within 2 to 6 working days (for France) for an order validated before 12:00, the letter delivery max (€ 4) for next day delivery chronopost France (25 €), delivery within 48 hours for colissimos France (€ 8). The time can vary if the destination is far away. To track your package, you can click on this link: www.laposte.fr Upon receipt of your order, thank you to verify the compliance of the products received. deliveries outside of France: The delivery price and delivery time may vary depending on your shipping address. Right to retract All items sold are subject to the clause "money back" during a period of 14 days from the date of receipt or withdrawal of the package until the shipping date on the return package. He should send us an email. The customer will , return the product (shipping costs are dependent). The Loaven.fr site , reimburse the amounts actually paid net of shipping costs, within 30 days by credit card, or credit will be established (valid for one year). The item must be returned in its original packaging, unworn. Items damaged, soiled or already worn can not be returned and will not be returned or exchanged.In case of improper returns, Loaven Jewelry gives the right to refuse an order later.For hygiene reasons, earrings will be returned or exchanged. The customer must return the product exclusively at: Sarl M-elle 47, Levavasseur Street ,city : 35800 Dinard (phone: 09 52 67 12 54) the carrier of their choice, with the understanding that it supports the return postage.